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Security Channel FAQs
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FAQs provide value-added resellers and service providers with answers to commonly asked technical and business questions. Download podcasts and listen on the go or read question-and-answer interviews with our experts working in the field.

Choosing a remote management platform for your customer
Many businesses are opting to move towards a manged security services model to maximize the protection of their networks and data. When they decide to make this step, they'll need help deciding on a remote management platform that you, the managed security services provider (MSSP), will use to maintain their network security. Dr. Paul Rohmeyer, independent security consultant, guides you through the process of choosing a remote management platform and advises on what questions you should be asking your customers in this FAQ guide.
GO TO FAQ: CHOOSING A REMOTE MANAGEMENT PLATFORM FOR YOUR CUSTOMER
Email security services
In this FAQ guide Russ Rogers, information security expert and author of Nessus Network Auditing, examines the most common issues a service provider might come across when deploying an email security project. Understand which questions you should ask a client before beginning the project, as well as learn the answers to frequently asked questions that resellers come across during email security implementations. In the supplemental podcast, Russ discusses the importance of understanding email data for regulatory services as well as how to maintain a lasting relationship with the client.
GO TO FAQ: EMAIL SECURITY SERVICES
Network Firewalls

Network firewalls are your client's first line of defense against malware and other network intrusions. If you're planning to set up a network firewall or looking to harden an existing one, this FAQ guide has information that can help. Expert Chris Clements, a security architect with Flat Earth Networking in Nashville, Tenn., addresses all the common questions about network firewalls, and his answers are also available as an MP3 file to download and take with you to your clients' sites.


GO TO FAQ: NETWORK FIREWALLS
Security site assessment services
In this FAQ guide, Joel Scambray, information security expert and author of "Hacking Exposed: Windows" and "Hacking Exposed: Web Applications," guides you through the process of assessing the security of a client's IT systems and infrastructure. The first half of this FAQ guide addresses the questions a reseller should ask before the assessment begins, while the second half addresses the issues a reseller may come across during the security assessment. In the supplemental podcast, Scambray discusses the importance of a security site assessment and the best methodology for a successful project.
GO TO FAQ: SECURITY SITE ASSESSMENT SERVICES
Snort
In this FAQ guide, Richard Bejtlich, director of incident response at General Electric Company in Manassas, Va., answers the most frequently asked questions about Snort. Learn about Snort's history, how intrusion detection systems work and how Snort continues to innovate in the IDS space. Check out Richard's answers to these common Snort questions here or download them as an MP3 file and take them with you to your clients' sites.
GO TO FAQ: SNORT
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